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Returns and Exchanges

Shipping Policy

MowGenPro  Store Shipping Guidelines

At MowGenPro Store, we value your excitement in receiving our products. That's why we're dedicated to ensuring your orders are dispatched swiftly.

Order Processing Time:

  • Orders are actively processed from Monday to Friday.

  • Any order received post 12 noon will be attended to the subsequent business day.

Shipping Details:

  • We collaborate with renowned carriers for deliveries within the continental U.S. Presently, we don't cater to international locations, areas outside the continental U.S., P.O. boxes, or APO/FPO addresses.

Estimated Delivery:

  • Grant us 1-2 business days for order processing.

  • Delivery is generally completed within 5-8 business days post-processing.

Shipping Charges:

Rejoice! We offer free shipping on all orders. Post-dispatch, we'll share a tracking link via email.

Preferred Shipping Partners:

We entrust your orders with reliable partners: UPS 2nd Day Air, FedEx 2 Day, and FedEx First Overnight.

Haven't Received Your Item?

In the unlikely event of delivery delays, please first touch base with the carrier using the provided tracking information. If you still encounter issues, our team is here to assist. Drop us a message at support@genmowpro.store

When ordering multiple products, they might be shipped individually for optimal delivery speed. Rest assured, separate tracking IDs will be furnished for each.

Store Shipping Guidelines

At Northern Tool Prime Store, we value your excitement in receiving our products. That's why we're dedicated to ensuring your orders are dispatched swiftly.

Order Processing Time:

  • Orders are actively processed from Monday to Friday.

  • Any order received post 12 noon will be attended to the subsequent business day.

Shipping Details:

  • We collaborate with renowned carriers for deliveries within the continental U.S. Presently, we don't cater to international locations, areas outside the continental U.S., P.O. boxes, or APO/FPO addresses.

Estimated Delivery:

  • Grant us 1-2 business days for order processing.

  • Delivery is generally completed within 5-8 business days post-processing.

Shipping Charges:

Rejoice! We offer free shipping on all orders. Post-dispatch, we'll share a tracking link via email.

Preferred Shipping Partners:

We entrust your orders with reliable partners: UPS 2nd Day Air, FedEx 2 Day, and FedEx First Overnight.

Haven't Received Your Item?

In the unlikely event of delivery delays, please first touch base with the carrier using the provided tracking information. If you still encounter issues, our team is here to assist. Drop us a message at support@genmowpro.store

When ordering multiple products, they might be shipped individually for optimal delivery speed. Rest assured, separate tracking IDs will be furnished for each.

Store Shipping Guidelines

At Northern Tool Prime Store, we value your excitement in receiving our products. That's why we're dedicated to ensuring your orders are dispatched swiftly.

Order Processing Time:

  • Orders are actively processed from Monday to Friday.

  • Any order received post 12 noon will be attended to the subsequent business day.

Shipping Details:

  • We collaborate with renowned carriers for deliveries within the continental U.S. Presently, we don't cater to international locations, areas outside the continental U.S., P.O. boxes, or APO/FPO addresses.

Estimated Delivery:

  • Grant us 1-2 business days for order processing.

  • Delivery is generally completed within 5-8 business days post-processing.

Shipping Charges:

Rejoice! We offer free shipping on all orders. Post-dispatch, we'll share a tracking link via email.

Preferred Shipping Partners:

We entrust your orders with reliable partners: UPS 2nd Day Air, FedEx 2 Day, and FedEx First Overnight.

Haven't Received Your Item?

In the unlikely event of delivery delays, please first touch base with the carrier using the provided tracking information. If you still encounter issues, our team is here to assist. Drop us a message at support@genmowpro.store

When ordering multiple products, they might be shipped individually for optimal delivery speed. Rest assured, separate tracking IDs will be furnished for each.

Return & Exchange Policy

Return Policy

If you're not completely satisfied with your purchase, you have 30 days from the purchase date to request a return. After this period, we won't be able to process any returns or exchanges.

For an item to be eligible for a return:

  1. It must be in its original, unused condition.

  2. The item should be in the original packaging.

  3. Ensure the product is:

    • Unopened & untouched.

    • Retained in its original packaging.

    • Devoid of any stickers or price tags.

Please include a receipt or proof of purchase with your return for faster processing.

Refunds

Once we receive your returned item, it will undergo an inspection. We will inform you through email about the status - whether it's approved or declined. If approved, the refund will be processed, and the amount will be credited back to your original mode of payment.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please get in touch with us right away. We'll ensure the issue is resolved promptly.

Exchanges

For a seamless exchange, return the product you have, and once we've confirmed its receipt, you can make a fresh purchase for the desired item.

For return instructions, please drop an email to support@genmowpro.store with your order details.

Get in Touch:

For questions about this Privacy Policy or our data practices, contact us at:
​

Mail: support@genmowpro.store

Phone: +1 (475) 239-9911

Address: 270 E Bridge St, Blackfoot, ID 83221

Working Hours: 09:00 Am to 10:00 PM (Monday to Friday)

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